Frequently Asked Questions
Everything you need to know about your home gym setup.
How much does shipping cost for heavy equipment?
We offer tiered shipping rates based on weight. Orders over $1,500 qualify for free standard curbside delivery within the continental US.
Do you offer professional assembly services?
Yes, we partner with certified technicians to provide optional in-home assembly for treadmills, power racks, and multi-gym systems at an additional fee.
What is your return policy for fitness gear?
You can return unused equipment in its original packaging within 30 days of delivery. Please note that a restocking fee may apply to large freight items.
Does the equipment come with a manufacturer warranty?
All our products include a standard manufacturer warranty covering frames, parts, and labor. Warranty duration varies by brand and product type.
Can I pay for my gym equipment in installments?
We offer flexible financing options through Klarna and Affirm, allowing you to split your purchase into manageable monthly payments.
How do I track my freight shipment?
Once your order ships, you will receive a tracking number via email. For large items, the carrier will call you to schedule a specific delivery window.